Question 1

How is the merch cut calculated?

Accepted Answer

MerchMaster charges 1% of your gross revenue on the Flex plan, capped at €199 per month. The Free plan has no fees but does not include card payments.

Question 2

Does MerchMaster need a constant internet connection?

Accepted Answer

No. MerchMaster works offline. You can sell, track inventory, and process cash sales without internet. Card payments via SumUp require a connection at the time of the transaction.

Question 3

What card terminals does MerchMaster support?

Accepted Answer

MerchMaster integrates with SumUp card terminals including Solo, Air, Air Lite, PIN+ Terminal, Chip & Signature Reader, and SumUp Air Register.

Question 4

How many devices can be used at one show?

Accepted Answer

Multiple devices can join a single show session, allowing your whole merch team to sell simultaneously from their own phones.

Question 5

What currencies does MerchMaster support?

Accepted Answer

MerchMaster supports multiple currencies, making it suitable for bands touring internationally.

Blog

How to Track Merch Sales on Tour (The Right Way)

MerchMaster vs Merch Cat — Which Band Merch App Is Right for You?

What Is a Venue Merch Settlement Sheet?